Communication: Kim uses clear communication skills to explain complex processes, requirements or necessary products that are new to the client or different from what they expected. Her sweet, caring nature and reassuring tone give clients a high level of confidence and respect for her work.
Positivity: In the 11th hour, Kim finds the resources to help the team complete the project. Her tact for finding the right people/team for that last minute unforeseen roadblock is exceptional. Her positive nature builds confidence during this crucial time and inspires quick action. Due to her efforts and positivity, the client is thrilled with the results of a successfully met deadline.